GOODBYE SUDDENLINK.....
I have just said so long to one of the
businesses I have been dealing with for a few years now and should have
dumped them a long time ago. This is one company I would NOT waste my
time on unless you have no choice and it was life and death. They didn't
start out so bad But the cable and internet phone bundle just kept
getting worse. First the cable. It started going out like a satellite
dish in a bad storm but this was cable and no satellite. It took three
time for someone to come out before they fixed it and several boxes.
They made claims that it was my fault the old tenants fault and the
owners problem. till it turned out to be a loose cable wire coming out
of the wall. I then had HD reception problems i couldn't get right till
finally enough was enough and dropped the cable and switched to Dish.
Then the phone kept disconnecting and acted as if the line was dead
every month sometimes for a few weeks. When called to come out they
never really fixed the problem just made the internet better. My phone
started working but the internet was going out. By the end of the month
when it came time to pay the bill, everything started working until the
bill was paid and it went back out again. By the time the guy kept
coming out, they wanted to charge me for the visit and new equipment
which they should have been providing. So Now i have a phone not working
and an internet that does or the internet would go out and the phone
would work. On top of all of this 100 bucks a month I was paying for a
phone that never worked or internet which cut me off of Jackalope often,
I tried to run my station and SuddenLink decides to send me a warning
(more like a threat) that im using to much internet I cut my station to
the weekends instead of all week. Which was fine for a while. Then
comes another email a few months later saying Im using more than ever so
I stopped and played the station just one day they send me an email
saying I use to much internet there gonna charge me 200 bucks a month
now. I dont know of anyone who pays that much using more that I do which
was I believe 350 MB a month. I said enough is enough and cut them
loose. They have multiple complaints of bad reception and dead lines.
1998 dialup was better than this. On top of all the complaints online I
had a person named suddenlink guy who started following me on twitter
before the emails came out. What a coincidence huh? In closing if you
have choices, NEVER go to Suddenlink. The longer you have them the worse
they are to there long time customers. So Goodbye Suddenlink...don't
let the door hit you in the butt on the way out. And by the way I was
paying for 15 the highest they have. My new one has 45 and cut my bill
almost in half lets see how that turns out.
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